Terms of service

Overview

This website is operated by RockinRedFox. Throughout the site, the terms “we”, “us” and “our” refer to RockinRedFox. By visiting our website or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions.
These Terms of Service apply to all users of the site, including customers, visitors and merchants.
If you do not agree with these terms, you should not use our website or services.

Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or have given consent for a minor to use this site under your supervision.
You must not use our products for any illegal or unauthorised purpose.

Products and Services
RockinRedFox sells alternative clothing, accessories and handmade RavenDreadz synthetic dreadlock extensions. We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the true colours of the products.

We reserve the right to:

•Modify or discontinue products at any time

•Limit quantities of products sold

•Refuse orders that appear fraudulent or violate our terms

Pricing and Availability
All prices are displayed in GBP (£) unless otherwise stated.
Prices may change at any time without notice.
We reserve the right to correct pricing errors and cancel orders where a pricing mistake has occurred.

Orders
Once an order has been placed, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order at our discretion, including suspected fraudulent transactions.
If we cancel your order, you will receive a full refund.

Shipping
We offer worldwide shipping.
Delivery times may vary depending on location, customs processes and courier services.
RockinRedFox is not responsible for delays caused by postal services, customs processing or circumstances outside our control.
Customers are responsible for any customs duties or import taxes that may apply to international orders.

Returns and Refunds
Returns and refunds are handled according to our Returns & Refund Policy.
Under the Consumer Contracts Regulations 2013, customers have the right to cancel eligible online purchases within 14 days of receiving their order.

If an item is faulty, damaged or not as described, customers are protected under the Consumer Rights Act 2015.

Intellectual Property
All content on this website, including logos, images, text and branding, is the property of RockinRedFox unless otherwise stated.
Content may not be copied, reproduced or used without permission.

Limitation of Liability
RockinRedFox shall not be liable for any damages resulting from the use of this website or products purchased through it, except where required by law.
Nothing in these Terms limits your rights under UK consumer protection laws.

Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon being posted on the website.
Contact Information
If you have any questions about these Terms of Service, you can contact us at:
Rockinredfoxltd@outlook.com